Terms of Service

Welcome to SuperCloudDisk Service (hereinafter referred to as "this Service"). These Terms of Service (hereinafter referred to as "these Terms") are jointly signed by you and CompanyName Co., Ltd. (hereinafter referred to as "we" or "the Company"), and aim to clarify the rights and obligations of both parties during the use of this Service. These Terms apply to all users of this Service (hereinafter referred to as "you").

Before using this service, you should carefully read and understand these terms and the " SuperCloudDisk Privacy Policy" (hereinafter referred to as the "Privacy Policy") published by our company. By registering an account, logging in, clicking "Agree," or otherwise using this service, you are deemed to have fully understood and agreed to all contents of these terms, the Privacy Policy, and other relevant rules published by our company (including but not limited to service operation guidelines, help center rules, etc.), and agree to be bound by them. If you do not agree to these terms or related rules, please do not use this service.

I. Service content and scope

1. This service is a cloud storage and related value-added service provided by us, including but not limited to file storage, file management (editing, categorizing, deleting, etc.), file transfer, cross-device synchronization, file sharing and collaboration, data backup, and other functions. The specific service content is subject to the actual functions provided by this service.
2. We reserve the right to adjust the functions and content of this service as needed for business development (including but not limited to adding new functions, suspending some functions, and optimizing function processes), and will notify you through platform announcements, pop-up notifications, and other means. If you do not agree to such adjustments, you may stop using this service; your continued use of this service will be deemed as acceptance of the adjusted service content.
3. This service is divided into free services and paid value-added services. The storage capacity and usage rights of free services are subject to the actual provisions of this service; the specific content, pricing standards, and service periods of paid value-added services are subject to the paid service agreement you sign with us or the payment rules published on the platform.

II. Account Registration and Management

1. Registration Qualifications: You must have full civil capacity (or, if you are a minor, the consent of your guardian is required) to register and use this service. You promise that the registration information you provide (such as email address, mobile phone number, identity information, etc.) is true, accurate, complete, and valid, and you bear legal responsibility for the authenticity of the registration information.
2. Account Ownership: Upon successful registration, you will obtain the right to use a Yuncunbao account, which is owned by us. You may only use the account within the scope stipulated in these terms and conditions, and may not transfer, rent, lend, give away, or use the account for any illegal or irregular purposes.
3. Account Security: You are responsible for safeguarding your account password, verification code, and other identity verification information, and bear legal responsibility for all actions taken under your account. If you discover any abnormalities such as account theft or leakage, you should immediately notify us through customer service channels and take measures such as changing your password and freezing your account. We will assist you promptly upon receiving your notification, but you will be solely responsible for any account security issues caused by your own negligence in safeguarding your information.
4. Account Cancellation: You can apply to cancel your account by following the procedures outlined in this service. After account cancellation, you will no longer be able to use the account to access this service. All data under the account (including user data, personal information, etc.) will be deleted or anonymized in accordance with the Privacy Policy. Related service rights (such as unused paid periods, value-added service permissions, etc.) will be terminated and cannot be recovered.

III. User Data and Intellectual Property

1. User Data Ownership: You have the legal ownership or right to use the user data (including files, documents, photos, videos, audio, etc.) stored on this service platform. You promise that the user data you upload, store, and share complies with laws and regulations and does not infringe upon the intellectual property rights, privacy rights, reputation rights, or other legitimate rights and interests of any third party.
2. Authorization for Use: To enable the functions of this service (such as storage, backup, synchronization, sharing, and transmission), you agree to grant us a non-exclusive, non-transferable, royalty-free license to store, process, transmit, and display user data (only for displaying to authorized parties to enable the sharing function) within the scope of this service. This license includes our affiliates and cooperating third-party service providers (only as necessary for providing the service).
3. Intellectual Property Protection: We own the full intellectual property rights to the software, technology, trademarks, logos, text content, interface design, etc. involved in this service. Without our written authorization, you may not copy, modify, distribute, reverse engineer, decompile, or crack the related software or technology.

You guarantee that the user data uploaded to this service does not infringe upon any third party's intellectual property rights (such as copyright, patent rights, trademark rights, etc.). If we suffer losses (including but not limited to compensation, litigation costs, attorney fees, etc.) due to your user data infringing upon third party's intellectual property rights, you shall bear full liability for compensation.

Content Review and Processing: We have the right to conduct compliance reviews of the user data you upload, store, and share. If we find that the user data violates laws and regulations, the terms of this agreement, or public order and good morals (such as containing violent, terrorist, pornographic, vulgar, or discriminatory content, or infringing on the legitimate rights and interests of third parties), we have the right to take measures such as deleting data, blocking links, suspending related functions, freezing or canceling accounts, and may report to the relevant regulatory authorities depending on the severity of the circumstances.

IV. User Obligations and Prohibited Behaviors

1. When using this service, you should abide by the provisions of laws and regulations, observe public order and good morals, and must not use this service to engage in any illegal or irregular activities.
2. You should respect the legitimate rights and interests of other users and must not use this service to infringe upon the privacy, reputation, intellectual property rights, or other rights of others, nor publish or disseminate content that harasses, insults, or defames others.
3. You should use the service in accordance with its operating specifications and must not attack, damage, or tamper with the software, system, or server of this service in any way, nor use this service to engage in any behavior that may affect the normal operation of the service.
4. You are strictly prohibited from engaging in the following activities (including but not limited to):
   • Investigating, scanning, or testing the vulnerabilities of this service's systems or network for illegal purposes;
   • Violating or circumventing any security authentication or authorization mechanism of this service;
   • Unauthorized access to non-public areas or unauthorized shared areas of this service, or tampering with or using such areas;
   • Sending viruses or malicious code to this service, or causing excessive load, interference, or chaos to this service, other users, or the network by sending large amounts of spam, launching network attacks, or hijacking traffic;
   • To carry out fraudulent activities such as "impersonation" and "phishing," sending identification information that is false, altered, or illegal;
   • Abuse of promotional activities for this service to fraudulently obtain or hoard storage capacity beyond reasonable needs, or resell storage capacity or service rights obtained through promotional activities;
   • Circumventing the storage capacity limits, transmission speed limits, and other rules stipulated in this service by any means;
   • Storing, publishing, or sharing content that is pornographic, vulgar, violent, terrorist, bloody, cruel, separatist, extremist, or terrorist propaganda, or that violates laws, regulations, public order, or good morals;
   • Storing, publishing, or sharing documents or information that infringe upon the legitimate rights and interests of others, such as portrait rights, privacy rights, reputation rights, copyrights, and trade secrets;
   • Using this service to store, transmit, or distribute tools or materials used to carry out illegal or criminal activities, or to provide assistance to illegal or criminal activities;
   • Unauthorized collection, storage, use, or dissemination of other users' personal or account information;
   • This service may be used in high-risk scenarios that endanger public safety, including but not limited to nuclear facility operation, aviation navigation and control systems, weapon systems and other fields that require absolute reliability.
   • Unauthorized modification, removal, or concealment of copyright notices, trademarks, terms of use, or other legal markings in the software or interface related to this service;
   • Reverse engineering, decompiling, cracking, or attempting to create derivative works of the software provided by this service, unless otherwise expressly permitted by laws and regulations;
   • Publishing or disseminating false reviews or benchmark test results about this service, or engaging in malicious comparative advertising;
   • You may not store or transmit sensitive information subject to specific government regulation (such as medical and health information, financial regulatory information, personal credit information, etc.) unless you have obtained legal authorization from the relevant regulatory authorities and have notified us in writing in advance.
   • Other acts that violate laws and regulations, the terms of this agreement, or infringe upon the legitimate rights and interests of us and other users.

V. Service Interruption and Termination

1. Service Interruption Circumstances: We will make every effort to ensure the stable operation of this service; however, we will not be liable for breach of contract if the service is interrupted or temporarily unavailable due to the following circumstances:
   • Force majeure events include, but are not limited to, natural disasters (earthquakes, floods, typhoons, etc.), war, strikes, riots, government actions, changes in laws and regulations, network interruptions, and telecommunications operator service failures.
   • To ensure service quality and security, we will notify you in advance of necessary system maintenance, upgrades, updates, or fault repairs through platform announcements, pop-up notifications, emails, etc. (except for emergency maintenance).
   • If the service is unavailable due to your own reasons, including but not limited to equipment failure, network abnormality, incorrect account information, or failure to pay the service fees as required;
   • Service interruption caused by service abnormalities or failures of third-party service providers (such as server hosting providers, payment institutions, network service providers, etc.);
   • Other service interruptions not caused by our subjective fault.
2. Service termination circumstances:
   • You may voluntarily terminate the service: You can apply to cancel your account through account settings or customer service channels. Once the account is canceled, the service relationship will be terminated. For paid value-added services, you may apply to terminate the service early before the expiration of the service period, but the service fees already paid will not be refunded (unless otherwise agreed by both parties).
   • We will unilaterally terminate this service if you violate these terms, privacy policy, or other relevant rules and fail to correct the violation within a reasonable period after our reminder, or if you engage in illegal or irregular activities using this service in violation of laws and regulations. We have the right to unilaterally terminate this service, cancel your account, and pursue your liability for breach of contract depending on the severity of the circumstances. If we need to terminate this service due to business adjustments, poor management, legal requirements, or other reasons, we will notify you 30 days in advance through prominent means, allow you reasonable time to back up your user data, and handle matters related to unexpired paid services in accordance with relevant regulations (such as refunding the fees corresponding to the remaining service period).
   • Service termination upon expiration: The term of free service is subject to the actual provisions of this service. If you do not actively renew or upgrade to paid service after the expiration of the term, we have the right to terminate the service. If you do not renew as required after the expiration of the term of paid value-added service, the service will be automatically terminated and you will no longer be able to use the value-added service functions. However, the stored user data can be backed up by logging into your account within a reasonable period.
3. Handling after service termination: After service termination, we will cease providing you with all functions related to this service, but we will still be required to comply with the provisions of the Privacy Policy and securely delete or anonymize your personal information and user data. You should back up all user data before service termination, and you will be solely responsible for any data loss caused by failure to back up in a timely manner.

VI. Special Agreements for Paid Services

1. Fee Standard: The fee standard for paid value-added services is based on the price published on this service platform. We have the right to adjust the fee standard according to market conditions, service costs and other factors, but we will notify you 30 days in advance through platform announcements and other means before the adjustment. If you do not agree with the adjusted fee standard, you may apply to terminate the paid service before the adjustment takes effect.
2. Payment method: You can pay the service fee through the payment channels supported by this service (such as subscription payment, etc.). After the payment is completed, it is deemed that you have successfully purchased the corresponding paid value-added service. The service period is calculated from the date of payment completion (unless otherwise agreed).
3. Trial Service: We may offer free trial periods for paid value-added services to new users or certain users. The trial period is subject to the platform's announcement or activity rules. During the trial period, you can experience all or part of the features of the paid service. If you do not pay in time after the trial period expires, the trial service will automatically terminate.
4. Refund Policy: Except in the following circumstances, the paid service fees will not be refunded: (1) We fail to provide the paid service as agreed and are unable to remedy the situation within a reasonable period; (2) The service becomes unusable due to our subjective fault, and a refund is agreed upon by both parties after your application; (3) Other provisions of laws and regulations or other explicit agreements between the parties. The refund amount will be calculated based on the actual unused service period, service content, and other factors, and will be returned through your original payment channel.
5. Service Upgrade and Downgrade: You can apply to upgrade or downgrade your service package within the paid service period. When upgrading, you need to pay the difference between the current package and the upgraded package. The service period will be recalculated or extended according to the upgraded package. When downgrading, the fees already paid will not be refunded, and the service period will be based on the remaining period of the original package. The storage capacity and functional permissions after downgrading will be based on the new package. If the user data you have stored exceeds the storage capacity of the downgraded package, we will notify you to clean up the data within a reasonable period. If you fail to clean up the data within the specified period, we have the right to delete the excess data.

VII. Disclaimer

1. This service is provided "as is" and "as available". We make no express or implied warranties regarding the availability, stability, security, accuracy, etc. of this service, including but not limited to warranties that this service is trouble-free, error-free, and can meet all your needs.
2. We are not liable for service malfunctions, data transmission delays or losses, or account login failures caused by factors beyond our control, such as uncertainties in the internet environment, your device performance, network quality, or third-party service anomalies. However, we will do our best to assist you in troubleshooting and resolving these issues.
3. You are solely responsible for the legality, authenticity, and completeness of the user data you store and share using this service. You shall bear all disputes, lawsuits, and compensation liabilities arising from user data that violates laws and regulations or infringes upon the legitimate rights and interests of third parties, and such matters shall not be related to us. If we suffer losses as a result, you shall bear full compensation liability.
4. You assume all risks associated with disclosing or transmitting user data to third parties through the sharing function of this service. We are not liable for the actions of third parties, and you should assess the credibility of third parties and take precautions against risks yourself.
5. We will not be liable for breach of contract if the service cannot be provided or the terms of service cannot be fulfilled due to force majeure, government actions, changes in laws and regulations, or other reasons not attributable to us, but we will promptly inform you of the relevant circumstances.
6. Any modifications, upgrades, or optimizations we make to the software, functions, or content related to this service do not constitute an additional commitment to you, and you should adapt to the modified service content.

VIII. Liability for Breach of Contract

1. If you violate these terms and conditions, use this service to engage in illegal or irregular activities, or infringe upon the legitimate rights and interests of us or other users, you shall bear all legal liabilities arising therefrom and compensate us and other users for all losses suffered as a result (including but not limited to direct losses, indirect losses, litigation costs, attorney fees, investigation and evidence collection costs, etc.).
2. If we breach these terms and conditions, fail to fulfill our service provision or privacy protection obligations, and cause you to suffer losses, we shall be liable for corresponding compensation, but the amount of compensation shall not exceed the total service fees you have paid to us (the compensation amount for free service users shall not exceed RMB 100 ); we shall not be liable for losses caused by force majeure, your own reasons, or reasons of third parties.
3. If you fail to pay the service fees as required, we have the right to suspend the provision of value-added services. If you still fail to pay after more than 15 days, we have the right to terminate the paid services and may require you to pay a late payment penalty (the penalty is calculated at 0.05% of the unpaid amount per day, and shall not exceed 20% of the unpaid amount in total).

IX. Changes and Application of the Terms of Service

1. Terms of Service Amendments: We reserve the right to revise these Terms of Service based on updates to laws and regulations, adjustments to service functions, and business development needs. In the event of significant changes (including but not limited to major adjustments to service content, pricing standards, or rights and obligations), we will notify you of the changes through prominent means such as platform pop-ups and email notifications, and obtain your explicit consent. For minor changes, we will post a notice on the service page in a prominent location, and the changes will take effect after the notice period expires. Your continued use of this service constitutes your acceptance of, understanding of, and agreement to the revised Terms of Service.
2. Scope of Application: These Terms apply to all users of this service, including free users and paid users. These Terms, together with the Privacy Policy and other relevant rules published on the platform (such as service operation guidelines, help center rules, paid service agreements, etc.), constitute the complete agreement binding you and us. In the event of any conflict between the rules, the rule with the higher level of authority shall prevail. If there are separate provisions for specific service functions, the separate provisions shall prevail.
3. Severability of Terms: If any provision of these Terms is held to be invalid, voidable or unenforceable, the validity of the remaining provisions shall not be affected and the remaining provisions shall continue to be performed.

X. Dispute Resolution and Applicable Law

1. Governing Law: The conclusion, performance, interpretation and dispute resolution of these Terms shall be governed by Japanese law (if you are a user in China , the mandatory provisions of relevant Chinese laws and regulations shall also apply).
2. Dispute Resolution: If any dispute arises between you and us regarding the performance of these Terms, it shall first be resolved through friendly negotiation; if the negotiation fails, either party shall have the right to bring a lawsuit in the court with jurisdiction in the place where the Company is located (XX Ward, Tokyo, Japan) .
3. Notifications and Delivery: Any notifications or announcements between you and us may be delivered via push notifications from this service platform, the email address you provided during registration, or the mobile phone number you provided. Notifications we send to you are deemed delivered from the date of successful transmission; notifications you send to us are deemed delivered from the date we receive them.
4. Other: Matters not covered in these Terms and Conditions shall be handled in accordance with relevant laws and regulations and other rules published on this service platform; if you have any questions about these Terms and Conditions, you may contact us through customer service channels.