Privacy Policy

Thank you for using SuperCloudDisk Service (hereinafter referred to as "this Service"). This Service is provided by CompanyName Co., Ltd. (hereinafter referred to as "we" or "the Company"). We are committed to protecting your personal information and privacy. This Privacy Policy aims to clearly explain to you how we collect, store, process, share, and use your information when you visit our website, use our software, and related services, as well as your related rights and protection measures.

We strictly adhere to the principles of legality, legitimacy, and necessity when collecting and using your personal information. Specifically, we collect and process your personal information solely for the purpose of providing this service and realizing its functions. If you use the personal information of others to access this service and related functions, please ensure that you have obtained legal authorization from the relevant rights holder. We reserve the right to verify the legality of the use of such personal information at any time.

We will strictly comply with the provisions of laws and regulations, and may seek your explicit consent separately in specific circumstances. In addition to this Privacy Policy, we may also explain the personal information processing rules for specific service functions through product page notifications, pop-up prompts, push messages, etc. The processing of personal information for each specific service or function is subject to the corresponding specific rules, which have the same legal effect as this Privacy Policy.

I. Scope and purpose of information collection

The table below details the types of information you submit to us when using this service, and the specific purposes for which we collect such information. We collect and use this information solely for the purposes of delivering, optimizing, protecting, and promoting this service.

II. Information storage related instructions

1. Storage Location: We store your personal information and user data in a server cluster located in Japan (depending on the country of the local server deployment). These servers have passed rigorous security certifications and possess a comprehensive security protection system. If business expansion necessitates storing information in other regions, we will fulfill our necessary notification obligations in accordance with laws and regulations and take security protection measures of the same level as those used domestically.
2. Storage Period: We will only store your personal information for the period necessary to achieve the purposes set forth in this Privacy Policy. Upon the expiration of the storage period or upon your account cancellation, we will securely delete or anonymize your personal information in accordance with the requirements of laws and regulations. For user data, you may back it up yourself before canceling your account. After your account is canceled, we will delete all user data within a reasonable period, unless otherwise stipulated by laws and regulations.

III. Information sharing and transmission rules

1. Internal sharing: In order to realize service functions and optimize service quality, your information may be shared within our affiliated companies. However, such sharing is only necessary to achieve the purpose of this service, and we will strictly control the information use behavior of affiliated companies and require them to comply with this privacy policy and related confidentiality regulations.
2. Third-party sharing: In principle, we will not share your personal information and user data with third parties unless the following conditions are met:
   • Obtain your explicit consent or authorization.
   • In order to fulfill obligations stipulated by laws and regulations, or to respond to legitimate law enforcement requirements of judicial or administrative organs.
   • To safeguard national security, public interests, or to protect the legitimate rights and interests of us and other users on the platform from infringement.
   • We may collaborate with third-party service providers to implement this service function (such as server hosting, data backup, payment services, customer service systems, etc.), but we will sign strict service agreements and confidentiality agreements with such third parties, clarifying their information processing rights and obligations, requiring them to use relevant information only within the scope of providing services to us, and supervising their information processing behavior.
   • In the event of business changes such as company mergers, acquisitions, restructuring, or bankruptcy liquidation, if information transfer is involved, we will fulfill our necessary notification obligations to you and ensure that the transferee continues to comply with the relevant provisions of this Privacy Policy to protect your information security.
3. Information disclosure in collaborative scenarios: When you use the collaborative functions of this service (such as sharing files, inviting others to collaborate on editing, etc.), your nickname, shared file information, collaborative operation records and other related information may be disclosed to other users participating in the collaboration. Such disclosure is a necessary condition for realizing the collaborative function. You can control the sharing scope and permissions through the service settings.

IV. Information security protection measures

We attach great importance to your information security and have adopted multi-layered and comprehensive security protection measures to prevent your information from being accessed, used, disclosed, tampered with, or damaged without authorization:

• Technical protection: Industry-leading encryption technologies (including transmission encryption and storage encryption) are used to encrypt user data and personal information; a comprehensive access control system is established to strictly control access permissions to information, allowing only authorized personnel to access relevant information within the scope of their job duties; and regular security checks and vulnerability patching are conducted on servers and systems to prevent cyberattacks.
• Management Standards: We have established strict information security management systems and operating procedures, clearly defining the information security responsibilities of each position; we provide regular information security training and assessments for employees to enhance their awareness of privacy protection; and we have established an information security emergency response mechanism. In the event of an information security incident, we will promptly activate emergency procedures, take remedial measures, and report to you and relevant regulatory authorities in accordance with laws and regulations.
• Third-party control: As mentioned above, third-party service providers involved in information processing are strictly screened and managed, their behavior is constrained by agreements, and their information security capabilities are regularly assessed.

Please note that although we have taken the above security measures, the internet environment inherently presents uncertainties, and we cannot completely guarantee the absolute security of information transmission. When using this service, you should also take precautions to protect your own information security, such as properly safeguarding your account password, avoiding disclosing account information to others, and logging out promptly after using public devices.

V. Your rights

1. Access and Inquiry Rights: You can log in to your Yuncunbao account and view your account information, user data, usage records, and other related information in the "Personal Center".
2. Right to Correction and Supplementation: If you find that your personal information is incorrect or incomplete, you can apply for correction or supplementation through your account settings or by contacting customer service.
3. Right of deletion: Subject to compliance with laws and regulations and the relevant rules of this service, you may delete the user data stored on the platform at your own discretion; if you believe that the personal information we collect and store exceeds the necessary scope or violates laws and regulations, you may apply to delete the relevant personal information.
4. Data export right: You can export your user data and personal information to your local device through the export function provided by the Yuncunbao platform.
5. Right to withdraw consent: You may withdraw your consent to the processing of your personal information at any time (such as withdrawing authorization to collect device information, authorize the use of cookies, etc.). However, withdrawing consent may result in some service functions not being able to be used normally. We will not affect the information processing activities that you have completed based on legal authorization before withdrawing consent.
6. Account Cancellation Right: You can apply to cancel your Yuncunbao account through account settings or by contacting customer service. After account cancellation, we will securely delete or anonymize your personal information and user data in accordance with the provisions of this Privacy Policy.

If you wish to exercise the above rights, you can submit an application through the "Help Center" of this service or through customer service channels. We will review the application promptly upon receipt and respond and process it within the time limit stipulated by laws and regulations.

VI. Protection of Minors' Information

1. If you are a minor under the age of 18 (or are considered a minor according to the laws of your country/region), please read this Privacy Policy under the supervision and guidance of your guardian, and submit your personal information and use this service only after obtaining your guardian's explicit consent.
2. We will not knowingly collect personal information from children under the age of 13 (or younger as permitted by law in your country/region), nor will we actively induce such children to use this service. If you are a child in this age group, please do not submit any personal information to us.
3. If a guardian discovers that their minor has submitted personal information to us without authorization, they can contact us at any time. Upon verification, we will immediately take measures to delete such information and terminate the related services to the minor.

VII. Changes to Privacy Policy

1. We may revise this Privacy Policy as needed, taking into account updates to laws and regulations, adjustments to service functions, and business development requirements.
2. If there are any significant changes to this Privacy Policy (including but not limited to significant adjustments to the scope and purpose of information collection, significant changes to information sharing rules, significant changes to your rights, etc.), we will notify you of the changes through prominent means such as platform pop-up prompts, push messages, and email notifications, and seek your explicit consent; if it is a non-material change, we will publish it in a prominent position on the service page, and it will take effect after the expiration of the publicity period.
3. Your continued use of this service constitutes your acceptance of, understanding of, and agreement to the revised Privacy Policy. If you do not agree to the changes, please stop using this service immediately.

VIII. Dispute Resolution and Contact Information

1. If you have any questions or objections regarding the implementation of this Privacy Policy, or if you need to file a complaint or report information security issues, please contact us through the following methods:

2. We will respond to your feedback within 15 business days of receipt and will do our best to resolve any related issues. If any dispute arises between the parties regarding the implementation of this privacy policy, it should first be resolved through friendly negotiation; if the negotiation fails, either party has the right to file a lawsuit in a court with jurisdiction in the location of our company.